Frequently asked questions

See our frequently asked questions

  • As soon as I have registered, when can I speak English with the tutors?

    • Immediately after the order confirmation.

  • For the video chat, voice chat with my tutor, what internet bandwidth do I need?

    • For voice chat: at least 150 Kbits/s and video chat: at least 400 Kbits/s.

  • How long can I make calls without interruption?

    • Video chat: for a maximum of 180 minutes, then simply dial in again.

  • When can I make phone calls, video chat?

    • 24 hours a day, 7 days a week, 365 days a year.
  • When will I receive the invoice?

    • I will receive the invoice together with the order confirmation, electronically via email.

  • When do I have to pay?

    • Within 7 days.

  • Can I speak to different tutors or just one?

    • Of course, all of our tutors are at your disposal, assuming availability.

  • The talknpractice.com service and tutors are so good, can I speak other languages ​​besides English?

    • Presently only English, but soon also the finest standard German.

  • Customers refer customers?

    • Yes, there is a free hour for every referred customer.

  • How long is the speaking hour?

    • 60 minutes.