Frequently asked questions

See our frequently asked questions

• As soon as I have registered, when can I speak English with the tutors?

  • Immediately after the order confirmation.

• For the video chat, voice chat with my tutor, what internet bandwidth do I need?

  • For voice chat: at least 150 Kbits/s and video chat: at least 400 Kbits/s.

• How long can I make calls without interruption?

  • Video chat: for a maximum of 180 minutes, then simply dial in again.

• When can I make phone calls, video chat?

  • 24 hours a day, 7 days a week, 365 days a year.

• When will I receive the invoice?

  • I will receive the invoice together with the order confirmation, electronically via email.

• When do I have to pay?

  • Within 7 days.

• Can I speak to different tutors or just one?

  • Of course, all of our tutors are at your disposal, assuming availability.

• The talknpractice.com service and tutors are so good, can I speak other languages ​​besides English?

  • Presently only English, but soon also the finest standard German.

• Customers refer customers?

  • Yes, there is a free hour for every referred customer.

• How long is the speaking hour?

  • 60 minutes.